Contact
Contact
Have a question, spotted an error, or want to flag something that doesn’t look right on one of our exchange pages? We’d like to hear from it.
The most reliable way to reach us is by email:
What to include
To help us respond faster, please let us know:
- Which page you’re writing about (a link is ideal)
- What you’re flagging- an outdated fee, a broken referral code, a factual correction, or a general question
- Any source or screenshot you have, if you’re reporting something that contradicts what’s currently on the page
Response time
We aim to respond to most inquiries within 3-5 business days. Corrections involving referral codes, fees, or security information are prioritized, since accuracy on those points is central to what this site does.
Press and partnerships
If you’re reaching out on behalf of an exchange regarding a partnership, correction request, or media inquiry, please note that in your email subject line so it reaches the right place.
Before you write in
If your question is about a specific exchange’s account, deposit, withdrawal, or KYC issue, we’re not able to help directly- that falls under the exchange’s own customer support, since we don’t have access to your account or any exchange’s internal systems. Each exchange page links to the exchange’s own site, where you can reach their support team.